Return policy

To request a return, you can contact us at [email protected] 

We have a 7-day return policy, you can request a return within 7 days after receiving your order.

To be eligible for a return, your item must be in the same condition that you received it, unused, with labels and in its original condition. You’ll also need to share with us the order’s  invoice.

Damages and others issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions /non-returnable items

Certain types of items cannot be returned. Used products are not returnable. Also please note that we cannot accept returns on sale items or gift cards.

Refund

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please note that your refund might be delayed by the bank or credit card company.

If you encounter any issues or your refund was delayed for more than 10 days, since we’ve processed your return, please contact us at [email protected]

 

Return policy

To request a return, you can contact us at [email protected] 

We have a 7-day return policy, you can request a return within 7 days after receiving your order.

To be eligible for a return, your item must be in the same condition that you received it, unused, with labels and in its original condition. You’ll also need to share with us the order’s  invoice.

Damages and others issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions /non-returnable items

Certain types of items cannot be returned. Used products are not returnable. Also please note that we cannot accept returns on sale items or gift cards.

Refund

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please note that your refund might be delayed by the bank or credit card company.

If you encounter any issues or your refund was delayed for more than 10 days, since we’ve processed your return, please contact us at [email protected]